Introduction

At Perfect Trade, SAS, we are committed to safeguarding your privacy and protecting your personal information ("Personal Information"). This Privacy Policy explains how we collect, use, share, and protect your Personal Information when you interact with us, whether through our website, products, or services. We adhere to applicable data protection laws, including those in the United States, Canada, the European Union, and other jurisdictions in which we operate.

Children

Perfect Trade does not knowingly collect or process Personal Information from individuals under the age of majority in their respective jurisdictions ("Children"). If we become aware that we have inadvertently collected Personal Information from a Child, we will take immediate steps to delete such information from our records. We encourage parents and guardians to monitor their children's online activities to help ensure that their privacy is protected.

Data Privacy Officer and Security Policy

Perfect Trade has appointed a Data Privacy Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with data protection laws. Our DPO is available to address any questions or concerns you may have regarding the processing of your Personal Information. We have implemented robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Personal Information We Collect

Perfect Trade may collect and process the following types of Personal Information:

• Identifiers: Including your name, email address, billing address, and phone number.

• Financial Information: Such as your credit or debit card details, which are processed by a third-party payment processor. We do not store or have access to this payment information.

• Device Information: Data such as your IP address, browser type, device type, and operating system, collected when you interact with our website.

• Order Information: Information related to purchases you make, including transaction details and communication history.

• Usage Data: Information about how you interact with our website, including pages viewed, links clicked, and other actions taken.

How We Collect Personal Information

We collect Personal Information in various ways, including when you:

• Create an account with us to access our products and services.

• Visit our website and interact with its features.

• Communicate with us directly through email, chat, or other channels.

• Make a purchase through our website or other sales channels.

We also use technologies such as cookies, log files, web beacons, and pixels to automatically collect information about your interactions with our website.

Legal Bases for Processing Personal Information

Perfect Trade processes your Personal Information based on several legal grounds:

• Contractual Obligations: To fulfill our contractual obligations to you, including providing products and services you have requested.

• Consent: Where required by law, we seek your explicit consent before collecting or processing certain types of Personal Information.

• Legitimate Interests: To pursue our legitimate business interests, such as improving our services, ensuring the security of our website, and conducting marketing activities.

• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Use Personal Information

We use your Personal Information for the following purposes:

• Providing Services: To deliver, maintain, and enhance our products and services.

• Transaction Processing: To process and complete transactions, including sending purchase confirmations and invoices.

• Communication: To communicate with you regarding your account, transactions, and any inquiries or feedback you have provided.

• Marketing and Promotions: To send you promotional materials and marketing communications that may be of interest to you, such as information about new products, features, offers, and events.

• Personalization: To personalize your experience on our website, including displaying relevant content and advertisements.

• Security and Integrity: To ensure the security of our website and services, and to detect and prevent fraud or other unauthorized activities.

• Compliance: To comply with legal and regulatory requirements and to protect our legal rights.

Sharing Personal Information

Perfect Trade does not sell, trade, or exchange your Personal Information with unaffiliated third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our products and services, such as payment processors, IT and security providers, and data hosting services.

• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your Personal Information may be transferred to the acquiring entity.

• Professional Advisors: We may share your information with our professional advisors, including attorneys, accountants, and financial consultants, to obtain their services.

• Marketing Partners: We may share your information with marketing partners who assist us in conducting market research or delivering targeted advertisements.

Your Privacy Rights

Depending on your location and the applicable data protection laws, you may have the following rights regarding your Personal Information:

• Right to Access: You have the right to request access to the Personal Information we hold about you.

• Right to Rectification: You have the right to request the correction of inaccurate or incomplete information.

• Right to Erasure: You may request the deletion of your Personal Information under certain circumstances.

• Right to Object: You have the right to object to the processing of your Personal Information for specific purposes, such as marketing.

• Right to Restrict Processing: You may request that we limit the processing of your Personal Information under certain conditions.

• Right to Data Portability: You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time, although this will not affect the lawfulness of processing based on consent before its withdrawal.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by law and will inform you if any exemptions apply.

Cookies and Tracking Technologies

Perfect Trade uses cookies and similar technologies to enhance your experience on our website. Cookies allow us to recognize your device, remember your preferences, and improve the functionality of our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

Automated Decision Making

Perfect Trade does not use automated decision-making or profiling that significantly affects individuals. All decisions that impact you are made with human oversight and are based on legitimate business interests or legal requirements.

Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The duration of retention depends on the nature of the information and the purposes for which it was collected. If you request the deletion of your Personal Information, we will take steps to delete it, subject to any legal obligations to retain certain data.

Changes to This Policy

Perfect Trade may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be effective immediately upon posting on our website, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at infos.perfecttrade@gmail.com